Email*:

How satisfied are you with your current health plan?*:
Extremely satisfied
Very satisfied
Satisfied
Not satisfied
Extremely unsatisfied
I don't have a health care plan

How often do you communicate directly with your health plan?*:
Weekly
Twice a month
Monthly
Quarterly
Twice a year
Yearly
Almost never
I don't have a health care plan

Please rate the level of customer service you receive from your health plan.*:
Excellent
Above average
Average
Below average
Poor
I don't have a health care plan

Which of the following would you say are the most important in rating a health care plan.*:
Automatic phone system to answer questions without live person
Efficient, no nonsense operators
Empathetic operators
Friendly operators
Interactive website
Live operator to answer billing questions/issues
Live operator to answer health questions
Local office where I can go to meet with a staff member
Multilingual live operators
Multilingual website
Operators who take the time to explain
Quality of medical care